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Reviews
Name: Tyler Gileau
Certifications: 4 year plumbing apprenticeship in Florida; Certified in Upanor
Favorite Aspect of My Job: Working on different jobs each day, helping people and fixing the problem when things get tough.
Hobbies: Working out and fishing
Role Model: My parents
Interesting Fact About Me: Hard working and goal driven
Best Advice to Customers: Not everything is easy. Don't try to do it yourself, unless you know what you're doing.
Tyler was prompt courteous and professional.
TYLER was prompt diagnosis in minutes on both problems and completed repair ..u need to add new category for far exceeds 6 stars
Response from Matthew's Plumbing Solutions:
Thank you for your kind words, Bill. Tyler is for sure a wonderful asset to our team. We appreciate your business and are glad we could help you with your repairs.
The guys were great during the install. I had many questions and they happily answered them. Water heater was installed the day after agreeing to the contract. Great service!
Response from Matthew's Plumbing Solutions:
Thank you for your review! We're glad to hear you had a great experience with our team.
Tyler and his crew were friendly prompt and professional in every way. I would highly recommend their company!
Response from Matthew's Plumbing Solutions:
"Thank you for your kind words! We appreciate your business and look forward to serving you again.
I came across Matthew’s Plumbing in 2023 after having worked with a handful of unpleasant contractors and plumbers who had poor customer service and follow through after the job was done. The experience of working with professionals from Matthew’s Plumbing has been refreshingly different. From the front desk staff to the field-men, Rhonda, Patrick, Norman and most recently Tyler have been phenomenal. They are very respectful, knowledgeable and humble, even though they are very skilled at their craft. I would not recommend another Plumbing company with such confidence as I would Matthew’s Plumbing, given the experience from interacting with the district employees has been consistently pleasant and professional. I am never left thinking I was cheated out of my money and left wondering what I actually paid for in the quality and customer service of a job. Most recently in having my bathroom faucet replaced, Tyler’s knowledge of how to remove a stain in the drain area of the porcelain vanity sink, saved me from spending an extra $250 to replace the vanity before install. If you are looking for professional plumbers and have a job, a million tones over I would recommend them with confidence and look forward to working with Matthew in completing another job.
Excellent from start to finish - quick response to my service request and Tyler was informative and educated me on various options making the whole process as painless as possible. I never felt pressured and they all made this process smooth and worry free. Tyler was in and out in 3 hours for a hot water heater replacement with excellent service, clean up, and tips on annual maintenance. Highly recommended! Fair, honest and affordable.
Tyler did a great job of fixing a leaky faucet in our bathtub! We appreciated how he explained the reasoning behind his recommendations and was transparent about pricing. He helped us make an informed decision and we ended up learning a lot from him. Would highly recommend working with Tyler - we certainly will be requesting him in the future!
Response from Matthew's Plumbing Solutions:
We love 5 stars! Thank you, Carey!
He’s professional and did great work
Tyler, Jacob, and Jerry did an excellent job communicating, showed up on time, and finished quickly. Tyler was especially knowledgeable and professional. The replacement toilets function great! I would recommend Matthew’s Plumbing for any commercial/residential job!
Prompt Service. Arrived on time. Resolved leak issue. Thank you.
Tyler did a great job with my hot water heater today. He was knowledgeable , helpful and efficient. Patrick was also very kind when making the appointment. I will definitely use Matthew's plumbing again.
Response from Matthew's Plumbing Solutions:
Thank you for leaving this kind review and for highlighting our employees, Tyler and Patrick!
Tyler was a pleasant, knowledgeable young man. He is one of the most personable service techs that we have had in our home. Tyler’s work was outstanding and shared in detail all he did solve our plumbing issues. We highly recommend him!
Response from Matthew's Plumbing Solutions:
Thank you for taking the time to leave this review, Gary! We really appreciate it!
Fixed pressure issue in home
Raleigh plumber repiping waste line in crawlspace
Raleigh plumber installing a toilet
Raleigh plumber installing a new band for the vent in the attic due to old one leaking
Installed new heater
Heater replacement
Changed out shower cartridge
Replaced pressure reducing valve and main ball valve
Rebuilt toilet
Rebuilt toilet
Replaced shower cartridge and fixed water pressure issues to home
Installed new heater
Cleaned aerator to master shower
Installed trim for master bathroom
Pulled and reset toilet
Replaced well pump
Installed new filter system for home
Replaced basket strainer for kitchen sink
Found out what was leaking for upstairs jacuzzi
Ran new kitchen sink line drain and water lines and new hose bib
Installed new disposal
Changed out laundry shut offs and mason water shut off
Replaced hose bib
Changed out kitchen basket strainer to fix leak
Replaced tub and waste overflow
