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Name: Matthew Walls
Certifications: Plumbing Class I; Backflow certified; Residential Fire & Sprinkler installer certified; Well pump certified
Favorite Aspect of My Job: Teaching other plumbers proper code, “tricks of the trade”, fixing and diagnosing, correcting plumbing issues for homeowners. Also Showing Homeowners how I fixed an issue if they are interested.
Hobbies: Snowboarding, fishing, exercising, or anything that has to do with the outdoors
Role Model: Mike Tyson
Interesting Fact About Me: In my early 20’s I was a grave digger.
Best Advice to Customers: Always know where your whole house water shut off valve is and that it is properly functioning. This way you are prepared in case of an emergency.
Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing company. Customers consistently praise the professionalism, efficiency, and quality of service provided. The technicians are frequently described as knowledgeable, friendly, courteous, and trustworthy. Many reviews highlight excellent communication throughout the service process, with technicians taking time to explain issues clearly and provide guidance. Timeliness is another recurring positive theme, with customers appreciating prompt responses to service calls and efficient completion of work. Several reviews mention reasonable pricing and value for money. The company appears to have earned strong customer loyalty, with multiple reviewers indicating they would hire the service again or recommend it to others. The overall tone of the feedback is decidedly positive, with customers expressing gratitude for honest assessments and quality workmanship that often exceeded their expectations.
I would 100% recommend Matthew's Plumbing Solutions. As a single mom, I was clueless who to call and trust when the only toilet in my home stopped working on a Sunday evening. Matthew's Plumbing Solutions came to my rescue. The technician was courteous, compassionate and considerate of my home. He addressed the issued and ensured I had complete understanding of the problem and solution. The customer service was exceptional, especially for an after-hours call. Matthew's Plumbing Solutions exceeded every expectation and I would highly recommend them.
Amazing
I can not begin to explain how awesome of a company Matthew's Plumbing Solutions are, our issue was that we did not have any water. I'd say within 10-15 mins of diagnosing the issue it was determined that our well pump had went bad. Matt and Austin were so great and that is an understatement! Both were incredibly kind and worked so hard to restore water back to our house. They got the job done quickly and efficiently. I could not recommend a better plumbing company nor would I want too. If I could give above 5 stars I would. Thank you so much again and I will definitely use your services again in the future.
I had a leak in the wall/floor that I couldn’t locate. I reached out to Matt and he knew exactly what to do and got it done very quickly. He was patient with my questions and worked with the insurance company to explain the issue. He cleaned everything up and referred us to another contract that could help with remediation.
This company was very professional and friendly from the time of my initial contact to the very end. I was very impressed with the customer service and knowledge that Matt showed me. When I found out he was the owner, I saw how much pride he takes in his work. It’s really hard to get honest service these days. I’m so very happy that I found Matt’s company. He did a complete rebuild for my downstairs toilet and replaced the chrome master tub spout. This company’s pricing is also very affordable. I read some of the goggle comments and can honestly attest that his customers DID NOT lie about the outstanding service this company renders! This is my go-to company for any plumbing needs for as long as I’m in his service area! Btw: I’ll be calling Matt’s company back for a complete rebuild on my other two toilets. :). Note: I’m not paid to say these things. It’s the truth!
Very professional, on time, quality work. Matt cares about his work and delivered exactly what was promised, definitely will use again. Thanks again Matt
Matthew’s plumbing is a model for what every business should be, professional, thorough, and clearly explained.
Response from Matthew's Plumbing Solutions:
Thank you Daniel! We appreciate this feedback and your business!
Matthew’s Plumbing did an excellent job replacing our well water system.
Response from Matthew's Plumbing Solutions:
Thank you for the feedback Brian. Glad to be of service!! We appreciate your business!
Matthew is great. Superior workmanship. Left the work area cleaner than he found it. The office staff is professional and very helpful. I am a customer for life.
Response from Matthew's Plumbing Solutions:
Jay, we love nothing more than hearing you found your go-to plumber. We will always be here to provide you with the 5-star service we strive so hard for!
First class service and very professional. Was here in no time to help with our emergency.
Response from Matthew's Plumbing Solutions:
Adam, I was glad to help in your time of need. My favorite part of plumbing is helping others. Please do not hesitate if you ever need a plumber again!
We waited most of the day for another plumber to show up as promised. At 3:30, I called Matthew’s because we had a major crisis. Plumber showed up as promised two hours later and pinpointed the problem quickly. Thanks so much for your help - not how either of us wanted to spend our Friday night but the service was great.
Response from Matthew's Plumbing Solutions:
It was my pleasure! We hope the City gets their pipes situated so your family can be back to normal! We appreciate your business and will always be here if you need us!
Matthew was professional, honest, and fair priced. Super nice people and fast service. Definitely recommend Matthew’s Plumbing.
Response from Matthew's Plumbing Solutions:
Thank you Josh! Glad to be of service in your time of need. We appreciate your business and will always be here if you need a plumber again!
Great experience, Mathew showed up and time and did a great job fixing my leakage problem! Would highly recommend.
Response from Matthew's Plumbing Solutions:
Nor, thank you for entrusting us with your plumbing needs, and we greatly appreciate your business! We will always be here if you need us again!
Matt and his team have been great to work with. Their work is outstanding and they pay attention to details. I highly recommend you consider Matthews Plumbing Solutions for your plumbing needs!
Response from Matthew's Plumbing Solutions:
Thank you for the feedback, Danny! We enjoyed installing your new tankless system, and teaching you some things about your plumbing! We greatly appreciate your business and do not hesitate if you ever need us again in the future!
I was having a problem with my water pressure. I called Matthew's Plumbing and was able to get an appointment set up very quickly. Matthew came out and after a quick assessment knew exactly what the issue was. He was very fast, friendly, honest, affordable and very professional. I will definitely use them again in the future!
Response from Matthew's Plumbing Solutions:
Nadia, it was my pleasure getting that pressure back to where it’s suppose to be! Thank you so much for the feedback and we greatly appreciate your business. We’ll be here whenever you need us!
Providing professional toilet replacement services for homeowners searching for “toilet replacement near me” in Raleigh.
Installing a toilet for homeowners searching for “toilet installation near me,” delivering reliable plumbing service in Raleigh.
Delivering trusted plumbing services for customers searching for a Raleigh, NC plumber.
Proudly serving the community as Raleigh’s Best Plumber — third year in a row — delivering trusted local plumbing services.
Providing professional toilet replacement services for homeowners searching for “toilet replacement near me” in Raleigh.
Supporting local homeowners and businesses looking for trusted plumbing contractors in their area throughout Raleigh.
Office and warehouse coordination for plumbing services throughout Raleigh and surrounding areas.
Nearby and ready to help—Matthew’s Plumbing Solutions, proudly voted Raleigh’s Best Plumber by the News & Observer.
Working from our office and warehouse to support Raleigh plumbing services.
Raleigh plumber meeting with customers to provide plumbing quotes for repairs, replacements, and new projects in the Raleigh area.
Raleigh plumber working on quotes for new commercial plumbing projects in Raleigh, providing estimates for commercial plumbing installations and repair services.
Working from our office and warehouse supporting Raleigh plumbing services and coordinating local plumbing operations.
Providing professional plumbing services as a trusted Raleigh plumber.
Office day scheduling plumbing jobs and supporting customers searching for a reliable Raleigh plumber near me.
Working in the office scheduling plumbing jobs and supporting Raleigh homeowners with reliable plumbing service.
Taking inventory of plumbing supplies at our family-owned plumbing business in Raleigh.
Supporting Raleigh homeowners from the office and ensuring fast response times for anyone searching for a local plumber in Raleigh.
Working in the office supporting Raleigh plumbing customers, scheduling service calls, and coordinating field technicians.
Currently providing septic and pump tank pumping in Raleigh.
Replacing a water heater and upgrading the gas line.
Pumping out a septic tank.
Repairing a busted water line for a shower.
I’m working on a tankless water heater that has thrown an error code. I am going to clean the air and water filters as my first steps to diagnose the plumbing and or gas issue.
Installing gas lines for a whole house generator.
Pumping out a septic tank. Maintenance is highly recommended.