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How We Saved a Raleigh Home from a Frozen Pipe Disaster 

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Frozen Pipe

How Quick Plumbing Help Saved a Home from Winter Damage

Winter in North Carolina doesn’t always bring heavy snow, but when temperatures drop quickly,  your plumbing system can be caught off guard. Recently, our team here at Matthew’s Plumbing  Solutions received an early morning call from a homeowner in the Raleigh area who woke up to every homeowner’s winter fear — no running water and loud banging noises coming from their pipes

They weren’t sure what was happening, but they knew something wasn’t right. Lucky for them, they made the wise choice and called us right away. Here’s how it all went down! 

The Problem: Frozen Pipes During a Sudden Cold Snap

Overnight temperatures had dropped well below freezing. The homeowner noticed their faucets had slowed to a trickle and then stopped altogether. Soon after, they began hearing popping and knocking sounds inside the walls — a telltale sign that pipes were frozen and under pressure

Frozen pipes are more than just an inconvenience. When water freezes, it expands, putting extreme pressure on the pipe walls. If not addressed quickly, frozen pipes can burst, leading to significant water damage, costly repairs, and even mold issues. 

Knowing time was critical, they called Matthew’s Plumbing Solutions, their trusted Raleigh plumber

How We Helped: Fast Response and Honest Solutions

One of our experienced technicians arrived promptly and performed a thorough inspection of the home’s plumbing system. Using safe, professional methods and the know-how that only comes from a well-trained and experienced eye, we located the frozen section of pipe and carefully began the thawing process — avoiding open flames or risky DIY techniques that can cause more damage. 

Once water flow was restored, we checked the system for cracks or weaknesses for any possible hidden damage. We also took the time to educate the homeowner on what caused the issue and how to prevent it from happening again. 

Best of all, we were able to prevent a burst pipe, saving the homeowner from a much larger repair and cleanup. 

The Outcome: Peace of Mind Restored

Within a short time, the home’s plumbing was back to normal. Water was flowing, the noises stopped, and the homeowner could finally relax knowing their home was safe. They were relieved they called when they did — waiting even a few more hours could have resulted in a burst pipe and thousands of dollars in damage. 

This is exactly why we encourage homeowners to call at the first sign of trouble, especially during cold weather. These types of situations aren’t the time to rely on video tutorials – what you need is an expert who can avert disaster smoothly and professionally. 

Winter Plumbing Tips to Prevent Frozen Pipes

As a local plumbing company serving Raleigh, Wake County, and surrounding areas, we see these types of issues every winter. Here are a few cold-weather plumbing tips to help protect your  home: 

If you notice reduced water pressure, strange noises, or no water at all, it’s time to give us a call. 

Trusted Winter Plumbing Services in Raleigh, NC

Winter plumbing problems don’t wait — and neither do we. Whether you’re dealing with frozen pipes, a failing water heater, or an unexpected plumbing emergency, Matthew’s Plumbing  Solutions is here to help with honest service, clear communication, and dependable workmanship. 

If you need a reliable plumber for your home or business this winter or want to take preventative steps before the next cold snap, give us a call. We’re proud to serve homeowners throughout Raleigh, Wake Forest,  Clayton, and the surrounding Wake County area

When it comes to winter plumbing repair, we’re here when you need us most. 

Call 919-525-1894 or use our online form for fast, professional service to keep you in the flow when you need plumbing done right.